Contact Us





Contact Us







Contact

Committed to Your Healthy Beauty—Every Step of the Way


If you have any questions, please feel free to contact us. Our team will respond promptly and with care.




Contact

Committed to Your Healthy Beauty—Every Step of the Way


If you have any questions, please feel free to contact us. Our team will respond promptly and with care.


--
This Privacy Consent applies to Digilog Inc. (“Digilog”) and explains how your personal information is collected, used, stored, and protected when you request a skin analysis, consultation, or contact our service.
1. Company Information
Company Name: Digilog Inc.
Website: https://www.digilog.ai
Privacy Officer: Haenagyeom Jeon
Email: hannah@digilog.ai
Phone: +82-1551-1883
2. Personal Information Collected
Digilog collects only the minimum information necessary to provide skin analysis and consultation services.
(1) Required Information
-Name
-Gender
-Date of birth or birth year
Collected through:

-API connection with partner medical or measurement institutions
-Manual input by authorized Digilog staff when API is unavailable
Purpose:
-Skin analysis
-Creation and delivery of skin analysis reports
(2) Optional Information
-Phone number or email
Collected when:
-You request consultation or report delivery
Purpose:
-Sending skin analysis reports
-Responding to inquiries
(3) Sensitive Information
-Facial images
-Skin measurement data
Collected through:
-Skin analysis devices and automated systems
Purpose:
-Skin condition analysis
-AI-based recommendations
-Statistical and service improvement analysis using pseudonymized or de-identified data
Sensitive data is collected only with your explicit consent and is protected under applicable privacy laws.
3. Purpose of Use
Your personal information is used only for:
-Skin condition analysis and report delivery
-Customer support and consultation
-Service quality improvement
-AI algorithm training using pseudonymized data only
Digilog does not use identifiable personal data for advertising, profiling, or marketing.
4. Data Retention
-Personal information is stored for up to 3 years from the date of collection or last use.
-You may request deletion at any time, and your data will be removed without delay.
-If required by law, data will be retained for the legally required period and then deleted.
5. Data Storage & Security
All data is securely stored and primarily processed in:
Amazon Web Services (AWS) – Seoul Region (South Korea)
Security measures include:

-Encrypted data storage and transmission
-Access control and audit logs
-Regular security monitoring and incident-response procedures
6. Third-Party Data Sharing
Your data is shared only with partner institutions that perform on-site skin measurement services, and only with your consent.
Shared data:
-Name, gender, date of birth or birth year
-Contact information (if provided)
Purpose:
-On-site skin measurement and result delivery
Retention:
-Up to 1 year or until service completion, whichever comes first
7. Data Processing Partners
Digilog uses the following service providers:
-Korea Health Management Association (Skin analysis API): Name, gender, DOB/year, results
-CHA Medical Group (Skin analysis API): Name, gender, DOB/year, results
-Atokbiz (Customer messaging & CRM): Name, contact
-Exosphere (Corporate device security): No customer data
All partners are contractually bound to protect your data.
8. AI & Automated Analysis
Digilog uses AI systems to analyze skin conditions and provide recommendations.
You have the right to:
-Request an explanation of AI-based results
-Object to or request suspension of automated decisions
Requests can be made via email or customer support.
9. Your Rights
You may request at any time:
-Access to your data
-Correction or deletion
-Restriction of processing
-Explanation or objection to AI decisions
Requests will be processed as soon as reasonably practicable and within 7 days.
10. Children’s Privacy
For users under 14 years old, personal data is collected only with legal guardian consent.
11. Policy Updates
This policy will be announced on the website at least 7 days in advance (or 30 days in advance for material changes) before it takes effect, in accordance with applicable laws and service updates.
Consent
By submitting your information and clicking “Agree”, you consent to the collection and use of your personal information as described above.
You may refuse consent; however, refusal may limit the provision of certain services.

Direction

Digilog Co., Ltd.

Address

#1219, Gwanggyo The First, 476 Woncheon-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Republic of Korea

Contact

Tel : +82-1551-1883
Fax : +82-31-794-7873

E-mail : cs@digilog.ai


Direction

Digilog Co., Ltd.


Address

#1219, Gwanggyo The First,
476 Woncheon-dong, Yeongtong-gu,

Suwon-si, Gyeonggi-do, Republic of Korea


Contact

Tel : +82-1551-1883
Fax : +82-31-794-7873

E-mail : cs@digilog.ai